Too Many Tablets Spoil the Broth: How Backhouse Simplifies Restaurant Kitchens

The Problem with Tablet Overload

If you walk into most busy restaurants today, you’ll see a lineup of glowing tablets behind the counter — one for Uber Eats, another for DoorDash, one more for Grubhub, and often others for niche delivery platforms. What was meant to streamline online ordering has, ironically, created “tablet overload.”

Instead of making life easier, this clutter causes real headaches:

• Staff jumping between screens leads to missed or delayed orders.

• Menu mismatches across platforms cause guest frustration.

• Training new employees becomes more complicated.

• Counter space is eaten up by hardware that doesn’t talk to each other.
  

The result? Confused staff, inconsistent guest experiences, and lost revenue. In 2025, with online ordering still growing fast, this model is no longer sustainable for restaurants that want to operate efficiently and scale.

Why One Dashboard is the Future of Online Ordering

Restaurant operators know that time, accuracy, and efficiency are everything during service. When every second counts, flipping between four or five tablets isn’t just inconvenient — it’s a recipe for errors. That’s why the shift toward a single, centralized dashboard has become the future of online ordering.

With one dashboard:

• All orders flow into a single screen — no more juggling tablets.

• Real-time synchronization ensures that order status, menu updates, and modifiers stay consistent across Uber Eats, DoorDash, and Grubhub.

• Staff can focus on food and guests instead of managing devices.

• Order accuracy improves, reducing refunds, complaints, and operational stress.
  

Consolidating online ordering isn’t just about convenience. It’s about running smarter operations that scale as delivery demand grows. For restaurants in 2025, centralization is no longer optional — it’s essential.

How Backhouse Solves Tablet Chaos

Backhouse was built to end the pain of tablet overload and give restaurants back control. Instead of five different devices cluttering your counter, Backhouse pulls everything into one streamlined dashboard. Here’s how it works:

• Centralized Order Dashboard
  Every order from Uber Eats, DoorDash, and Grubhub appears in a single interface. No more bouncing between tablets — your team can see, accept, and manage everything in one place.

• Flexible Menu Management
  Keep menus consistent and up to date without the stress. Backhouse offers three options: update directly through your POS, use the Backhouse menu system, or let our support team handle updates for you.

• Proactive Issue Resolution
  Missed orders, driver problems, customer complaints — Backhouse steps in to resolve these issues so your staff can focus on service, not chasing delivery disputes.

• Unified Payouts & Reporting
  Delivery commissions, refunds, taxes, and tips are tracked in one system. Instead of reconciling across multiple platforms, you get clear, consolidated financial reporting.

By connecting the dots across delivery platforms, Backhouse turns a messy, fragmented workflow into a seamless process that saves time, reduces stress, and improves guest satisfaction.

The ROI of Consolidation in 2025

Running lean and efficient operations isn’t just about convenience — it’s about profitability. Every error, refund, or delayed order eats into margins. By moving from multiple tablets to one centralized dashboard with Backhouse, restaurants see measurable returns:

• Fewer Errors, Happier Guests
  Centralized order flow can reduce mistakes by up to 30–35%, which means fewer complaints, fewer refunds, and more repeat customers.

• Staff Time Saved
  Instead of switching between four or five devices, employees can focus on preparing food and serving guests. This efficiency directly translates to lower labor costs during peak hours.

• Clearer Financial Picture
  Consolidated reporting makes it easier to reconcile payouts, track commissions, and understand true net revenue. That clarity helps operators make smarter, faster business decisions.

• Pricing That Protects Margins
  With Backhouse, restaurants can choose the model that fits them best — commission-based, flat fee, or hybrid. Flexibility ensures you’re not locked into a structure that eats away at profits as your order volume grows.

For restaurants, the ROI isn’t just about saving time — it’s about creating a more reliable, scalable system that supports long-term growth in 2025 and beyond.

How to Get Started

Switching from tablet chaos to a single, streamlined dashboard doesn’t have to be complicated. With Backhouse, the process is simple:

1. Connect Your Platforms – We integrate with Uber Eats, DoorDash, Grubhub, and more.

2. Sync Your Menus – Choose whether to manage updates through your POS, Backhouse’s menu system, or let our team do it for you.

3. Go Live with One Dashboard – Start managing all orders, payouts, and delivery issues in a single place.

4. Scale with Confidence – Use consolidated reporting and flexible pricing models to grow profitably.

Whether you’re a quick-service chain, a casual dining brand, or an independent operator, Backhouse gives you the tools to simplify operations, reduce errors, and improve guest satisfaction in 2025 (image credits - deliverect)

Ready to Replace Multiple Tablets with One Dashboard?

👉 Book a Backhouse demo today and see how easy it is to streamline your online ordering.